BPMN consultant for process mapping and business process automation.
Automation fails when nobody agrees how the work runs. I model the process in BPMN, name the exceptions, then decide what to build versus what to buy. Operations, finance, and product leaders who are tired of payouts, approvals, or route-to-market living in spreadsheets and inboxes.
- As-is and to-be BPMN: Swimlanes, gateways, and events precise enough for engineering or a workflow engine — not a decorative flowchart.
- Rules and exceptions: Caps, eligibility, lock dates, and rejection paths written as rules. Happy-path-only automation is how Finance loses trust.
- Buy vs build recommendation: When a SaaS workflow tool is enough, I say so. When the rule set is your advantage, we specify a custom engine.
Frequently asked questions
Will you implement the automation, or only document it?
Either. Some clients need BPMN and an FSD for a vendor. Others need me to help design the engine. Discovery call first.
Do you work on retail and FMCG software?
Yes. Incentive engines, outlet enrollment, route-to-market, and distribution reporting are a core part of the portfolio.
What is as-is to-be process mapping?
An as-is map shows how work runs today, including the workarounds; a to-be map shows the agreed future process. The gap between them is the scope for automation. I draw both in BPMN so engineering can build straight from the to-be flow.
BPMN or a flowchart — which should we use?
A flowchart is fine for a quick sketch. BPMN adds swimlanes, events, gateways and message flows, so it captures who does what, what triggers each step and what happens on exceptions — the detail automation needs.